Frequently Asked Questions
Who is behind The Good Shirt Shop?
The Good Shirt Shop is part of Ebowear, who sell Christian Clothing across a few websites. The store's team are normal, ordinary, practising Christians who love their faith and love making the T-shirts.
We work in partnership with Spreadshirt BV who process the orders, then, manufacture and dispatch the goods for us. With both parties expertise, we have been able to sell fantastic Christian clothing across the world since 2006.
The Good Shirt Shop is part of Ebowear, who sell Christian Clothing across a few websites. The store's team are normal, ordinary, practising Christians who love their faith and love making the T-shirts.
We work in partnership with Spreadshirt BV who process the orders, then, manufacture and dispatch the goods for us. With both parties expertise, we have been able to sell fantastic Christian clothing across the world since 2006.
Do you have premises I can visit?
We do not have a Shop, we have a base in the UK and our manufacturer has their factory in Germany.
The reason we don't have a shop is that you can only sell to people who want to visit it. With online sales, people across the world can buy from us and that's been one of our biggest successes.
We do not have a Shop, we have a base in the UK and our manufacturer has their factory in Germany.
The reason we don't have a shop is that you can only sell to people who want to visit it. With online sales, people across the world can buy from us and that's been one of our biggest successes.
Why am I having problems placing an order?
The site relies heavily on Flash Player so check your computer has the latest version installed and make sure it has Cookies, JavaScript and Pop-ups enabled as well.
If you are still having problems, check that the security settings on you Firewall and Router are not too high.
This might be preventing the data transfer.
The site relies heavily on Flash Player so check your computer has the latest version installed and make sure it has Cookies, JavaScript and Pop-ups enabled as well.
If you are still having problems, check that the security settings on you Firewall and Router are not too high.
This might be preventing the data transfer.
Who do I speak to about Customer Services?
If you have a problem with your order, then email our Partners at Spreadshirt or phone them on 0203 137 2587. Spreadshirt are the nice people who manufacture the t-shirts and dispatch your order on our behalf.
To speed things up, it is helpful if you have your order number to quote in your message.
This way they can know who you are what you ordered right away.
If you have a problem with your order, then email our Partners at Spreadshirt or phone them on 0203 137 2587. Spreadshirt are the nice people who manufacture the t-shirts and dispatch your order on our behalf.
To speed things up, it is helpful if you have your order number to quote in your message.
This way they can know who you are what you ordered right away.
How safe is the on-line payment system?
It's Very Safe. All of your personal information will be transfered by a Secure system called SSL (Secure Socket Layer) and it cannot be seen by a Third Party.
As an established and trustworthy business, we ensure you a prompt, secure and reliable payment mechanism.
It's Very Safe. All of your personal information will be transfered by a Secure system called SSL (Secure Socket Layer) and it cannot be seen by a Third Party.
As an established and trustworthy business, we ensure you a prompt, secure and reliable payment mechanism.
How can I get updates about the Store?
We have several ways for you to keep up with what's going on. We have a News page on this site which we update regularly.
You can also register on our Mailing List or follow us on Twitter and Facebook too.
We have several ways for you to keep up with what's going on. We have a News page on this site which we update regularly.
You can also register on our Mailing List or follow us on Twitter and Facebook too.
Why have you stopped selling the T-shirt I like?
Have we? Some times we take some garments off sale if we feel they've dated.
That said, if you contact us and tell us what the T-shirt was, there might be something we can do about it.
We aim to please.
Have we? Some times we take some garments off sale if we feel they've dated.
That said, if you contact us and tell us what the T-shirt was, there might be something we can do about it.
We aim to please.
Do you use web cookies?
Yes. We use these little pieces of code to keep track of who is visiting our site and where they surf in from.
We cannot use them to tell who you are or what street you live in.
Yes. We use these little pieces of code to keep track of who is visiting our site and where they surf in from.
We cannot use them to tell who you are or what street you live in.
How long do orders take to arrive?
95% of the orders made with us leave the factory between 24 and 48 hours after the order has been placed and paid for.
Your goods will be dispatched once payment has been received (by advanced payment) or once you have provided up to date, accurate and valid payment details (Credit card payments). Please make sure your name and address is correct so that we can get your order to you.
95% of the orders made with us leave the factory between 24 and 48 hours after the order has been placed and paid for.
Your goods will be dispatched once payment has been received (by advanced payment) or once you have provided up to date, accurate and valid payment details (Credit card payments). Please make sure your name and address is correct so that we can get your order to you.
How much are the delivery charges?
It depends on which country you live in. Click here to find out our delivery charges.
It depends on which country you live in. Click here to find out our delivery charges.